Describe one task, the space without unnecessary personal data, object dimensions and the current workflow. Include timing, location, budget and acceptance owners. Ask about robot version, software, autonomy, operator role and operating limits. Separate current functions from planned updates. This brief helps compare the actual scope of different suppliers.
Greeting and demonstrations as a separate service
Separate the guest experience from floor-service automation. A short show, greeting or menu conversation may be prepared with an operator. This does not establish ordering, payment and food delivery. Define whether the goal is marketing, interaction research or measurement of a particular action. Each needs different software, staffing and success criteria.
Trays, glassware and hot food
Test the actual dish or tray. Slippery surfaces, liquids and variable loads differ from an empty laboratory tote. Do not start with hot liquids, sharp tools or a crowded floor. Isolate manipulation trials from guests and prepare them with the responsible technical team. Without such evidence, a humanoid should not be presented as a proven waiter.
Budget: hardware, commissioning and maintenance
Compare purchase, fixed-period rental and an outcome-defined pilot. Leasing or subscription availability needs confirmation for the device and customer. Include transport, integration, licences, training, operators, parts and downtime. A foreign base price does not establish an installed Polish project cost. Use your quotations and measured labour time, not a promise of replacing a full-time role.
Information to start
- Greeting and demonstrations as a separate service
- Trays, glassware and hot food
- Menus, languages and answer boundaries
- Event cost versus daily operation
Deliverable to agree
Agree success and stop criteria before testing. Report completed tasks, failures, human assistance and recovery time. Match parts by serial number and hardware revision; clarify diagnostics and responsibility after software updates. Results may support expansion, scope changes or ending the pilot. HumanoidPoint helps prepare selection and supplier discussions; model lists do not confirm stock, manufacturer authorisation or service availability.
